Terms of use

These terms govern use of the website operated by Narrella (Narrella, we, us). By using the website, you agree to these terms to the extent permitted by applicable law. If you do not agree, stop using the website. A separate written agreement governs any paid or commissioned service.

Website information and requests

The website provides general information about Narrella and AI reputation analysis. It is not legal, investment, financial, or other regulated professional advice. Illustrations are conceptual unless specifically identified as client work. AI outputs and third-party information may be incomplete, inaccurate, or change over time.

Submitting a request creates an inquiry for manual review. We will get back to you within 24 hours to discuss your needs. Our team handles onboarding; submitting the form does not create an account or guarantee access, a sample, or any commercial engagement. Report scope and timing are agreed separately. We may limit, suspend, change, or discontinue website features and access at any time, subject to applicable law and any separate agreement.

Permitted use

You may view the public website and use its request form for legitimate professional inquiries. Public search and AI crawlers may access publicly available pages in accordance with robots.txt and reasonable technical limits. This permission does not grant access to nonpublic systems or personal data.

You must not attempt unauthorized access, bypass security or bot protections, introduce malicious code, interfere with availability, submit deceptive or unlawful information, impersonate another person, or use the site to collect personal data without authorization. You must not conduct intrusive debugging, vulnerability testing, penetration testing, hacking, reverse engineering, decompilation, or attempts to discover nonpublic source code or systems without prior written permission, except to the extent such a restriction is prohibited by law. Ordinary browser use and accessibility tools are permitted.

Intellectual property

Narrella's branding, website content, original illustrations, and proprietary materials are owned by or licensed to their respective rights holders. Except for ordinary viewing, indexing as permitted above, and rights provided by applicable law, you may not reproduce, redistribute, adapt, or exploit these materials without permission. References to other companies do not imply endorsement, affiliation, or partnership.

Information you submit

You are responsible for having the right to submit the information you provide and for its accuracy. Submit only what is needed for the inquiry. Do not upload passwords, sensitive records, or confidential third-party materials through the website form. We handle personal information under the Privacy Policy.

No warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR UNINTERRUPTED AVAILABILITY. WE DO NOT GUARANTEE THAT THE WEBSITE WILL BE ERROR-FREE OR SECURE, OR THAT ANY ACTION WILL CHANGE AN AI MODEL'S OUTPUT, IMPROVE A REPUTATION, OR ACHIEVE A COMMERCIAL RESULT.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NARRELLA AND ITS OPERATORS, PERSONNEL, AND SERVICE PROVIDERS DISCLAIM LIABILITY ARISING FROM USE OF, OR INABILITY TO USE, THIS WEBSITE OR RELIANCE ON ITS CONTENT, INCLUDING INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, LOST PROFITS, LOST OPPORTUNITIES, LOSS OF DATA, OR REPUTATIONAL LOSS.

Where liability cannot lawfully be excluded but can be limited, our aggregate liability relating to the website will not exceed US $100, to the extent permitted by law. Nothing in these terms excludes liability or statutory rights that applicable law does not allow us to exclude or limit. Obligations under a separate service agreement are governed by that agreement.

Third-party websites and services

Links and integrations may lead to services operated by others. Their own terms and policies apply. We do not control their content, availability, or decisions, and do not warrant their services.

Changes, severability, and contact

We may revise these terms by publishing an updated version with a new date. If a provision is unenforceable, the remaining provisions continue to apply to the extent allowed by law. A failure to enforce a provision is not a waiver of it. Use the Contact page to contact Narrella about privacy, access or deletion requests, or these website terms.